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Retailers’ Mobile Capabilities Way Lags Customer Demands, Research Finds

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New York—Consumers this year are shopping more on their smartphones and mobile devices, but retailers are falling behind in granting their shopping wishes. In new research from Accenture Adaptive Retail, which surveyed more than 10,000 consumers across 13 countries; research retailers need to become more adaptive in order to embrace …

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DMI’s Top 10 Mobile In-Store Retailers: Who Made the List?

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Bethesda, MD—JCPenney, American Eagle Outfitters, Target and Walmart have been in the news recently over lowered foot traffic, missed earnings or sales and restructuring/restrategizing. But there’s one area where these retailers are excelling, And that’s the quality of mobile experience they are providing shoppers. All four made it into the …

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Retail Opportunity in 2016: M-Commerce Projected to Grow by 68%

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Los Angeles—What’s top of mind for retailers in 2016? It better be mobile commerce, according to a new study from Bizrate Insights. Bizrate Insight’s latest projections show website purchase on mobile devices will reach a surprisingly high magnitude—perhaps higher than some retailers expect. Further breakdowns of M-commerce purchases tablet vs. …

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Expert Commentary: Four Tips to Drive Offline Sales

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Industry Experts

By Manish Patel, CEO of Brandify, a sophisticated, hyper-local software solution that helps organizations understand the strength of their digital brand. Patel also founded Where2GetIt in 1997. Over the past 18 years, Patel has used his combination of business acumen and technical savvy to establish the company as an industry-leading provider of local marketing solutions, empowering more …

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Study Mother’s Day: Customer Experience Data Can Help Retailers Capitalize on Last Minute Father’s Day Sales

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Ann Arbor, MI—Father’s Day is Sunday and we wish Dad the best. But in the weeks leading up to this year’s Mother’s Day shopping season, Internet brand Answers.com and a provider of cloud-based voice of customer (VOC) solutions, released details of customer experience intelligence. Thousands of consumer feedback responses were …

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Edgecase Debuts Visual Shopping, an “Easy” Mobile Browser

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Austin, TX–Edgecase, the platform behind some inspiring shopping experiences, today launched Visual Shopping, a new solution that allows retailers to provide their mobile shoppers with a highly visual and intuitive product discovery experience that feels more like an app than a website. With Visual Shopping, retailers can offer a Pinterest-like …

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MarketLive Index Results Show 125% Increase in Retailer Revenues Coming from Smartphones

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Petaluma, CA—Would we really be that smart without our smartphones? As mobile devices become even more inextricably linked to our daily activities, retailers are seeing a dramatic increase in smartphone use not only for shopping, but also purchasing. In its recent quarterly Performance Index report, MarketLive, a Total Commerce technology …

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Black Friday Sales Drop as Shopping Trend Shift: NRF

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Washington—Early holiday promotions even before Thanksgiving, the continued growth of online shopping, and an improving economy changed the way millions of people approached the biggest shopping weekend of the year. According to NRF’s Thanksgiving Weekend Spending Survey conducted by Prosper Insights & Analytics, 55.1% of holiday shoppers were or will …

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‘Tis the Season to be Mobile: US Holiday Online Shopping Behavior Insights

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New York—A shorter Christmas shopping season, only 20 days, makes the race to pursue consumers critical in the final weeks. Criteo, the performance marketing technology company, today unveiled key data insights highlighting online shopping trends among US consumers during the holiday season. Criteo analyzed US holiday shopping behavior data from …

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Macy’s Launch iOS App Incorporating Mobile Image Recognition

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London–Macy’s launched their new iOS App for the holidays incorporating image recognition and visual search software findSimilar powered by Cortexica. Consumers are able to easily search through thousands of inventory items by simply using a picture snapped from their iPhone to find similar products available at Macys.com. The photo search …