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Consumer Satisfaction Report: E-Commerce Winners and Losers

In Industry News, Reports, What's New by Accessories StaffLeave a Comment

 Ann Arbor, MI—Although e-commerce sales during the holiday season hit record highs, consumer satisfaction with the top 40 online retailers overall has fallen since last year. In its sixth annual Foresee Results E-Retail Satisfaction Index, Foresee results announced today found consumer satisfaction slipped 1% to 78 on the study’s 100-point …