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Study Mother’s Day: Customer Experience Data Can Help Retailers Capitalize on Last Minute Father’s Day Sales

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Ann Arbor, MI—Father’s Day is Sunday and we wish Dad the best. But in the weeks leading up to this year’s Mother’s Day shopping season, Internet brand Answers.com and a provider of cloud-based voice of customer (VOC) solutions, released details of customer experience intelligence. Thousands of consumer feedback responses were …

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Increased Father’s Day Spending May Help Retailers’ June Totals

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Washington–Retailers typically look forward to Mother’s Day which usually provides a nice bump up in sales for May. And while Father’s Day traditionally results in a smaller sales gain, these days any increases are welcome at retail. According to the National Retail Federation (NRF)’s 2012 Father’s Day spending survey conducted …