View Post

Large Retailers, Seasoned Specialty Players Power 2012 Winners

In Industry News, What's New by Accessories StaffLeave a Comment

Chicago—Who made the 15th annual Mystery Shopping Study, the e-tailing group’s Customer Experience Index of the best customer service fourth quarter 2012? According to Lauren Freeman, president of the e-tailing group, “Execution is core to delivering strong shopping experiences for today’s time-starved consumer. That means inspiring and intelligent merchandising must …