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Amazon, Nordstrom Lead Customer Satisfaction Index

In Industry News, What's New by Accessories StaffLeave a Comment

Ann Arbor, MI—The American Customer Satisfaction Index’s 2014 report ranks Amazon the top e-commerce retailer and Nordstrom the top department store retailer. The report also shows that overall customer satisfaction is dropping for brick-and-mortar retailers and rising for web retailers. “Although there are several signs that the economy might finally …

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Lower Gas Prices Result in Higher December Comp Sales, Experts Say

In Industry News, Reports, What's New by Jeff PrineLeave a Comment

New York—Lower gas prices, improved consumer confidence and plenty of promotions helped U.S. retailers see stronger sales in December, adding “holiday cheer.” Of the remaining dozen or so retailers who continue to release monthly sales stats, December comparable store gains are projected to grow 3.8% over December 2013 when comp …