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Expert: Why Some Retailers Will Opt Out of Black Friday

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Industry Experts

Stevens, PA–REI, a co-op retailer whose members pay a fee to belong, got unimaginable publicity with its announcement that its stores will remain closed on Black Friday! #OptOutside–which encourages its members to spend the day with family and friends enjoying the outdoors–is perfectly on-brand. But even more important, it got …

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Global 100 Brands: Tech Dominates Traditional Retail, Consumer Brands

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New York—In its 16th annual Best Global Brands report, released Tuesday, Interbrand points out the 100 most valuable global brands. Technology and automotive brands dominate this year’s ranking, holding a combined 28 positions. Technology brands, in particular, dominate—collectively making up more than a third (33.6%) of the total value of …

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Target’s Price-Matching to Lure More Millennial Shoppers?

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Industry Experts

Minneapolis—Target unveiled a new price-matching policy today, which includes price-matching both online and in-store. It’s all part of Target’s greater initiative to compete with the convenience and price advantages offered by competitors Amazon and Walmart both of whom are included in Target’s new price-matching, which is set to launch on …

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Macy’s, Bloomingdale’s Roll Out Same-Day Delivery to Additional Markets

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Cincinnati—If you don’t think same-day delivery is being a key marketing tool for major retailers, take a look at this news today from Macy’s, Inc. The department store company announced that Macy’s and Bloomingdale’s are expanding same-day delivery service to nine additional markets, beginning this month, for products purchased online …

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Week in Review

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Some of the top stories reported this week, in case you missed them: Tiffany felt pushback from international tourists who are quickly learning that a strong dollar means a worse conversion rate when they go shopping on our shores. Amazon added free, same-day delivery services for Amazon Prime members, provided …

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Amazon, Nordstrom Lead Customer Satisfaction Index

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Ann Arbor, MI—The American Customer Satisfaction Index’s 2014 report ranks Amazon the top e-commerce retailer and Nordstrom the top department store retailer. The report also shows that overall customer satisfaction is dropping for brick-and-mortar retailers and rising for web retailers. “Although there are several signs that the economy might finally …