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Zappos CEO Pens Success Story

In eCommerce, What's New, People by Accessories Staff

Tony Hsieh built a billion dollar company on the premise of customer service and employee satisfaction. In his new hardcover book, “Delivering Happiness: A Path to Profits, Passion, and Purpose,” Hsieh reveals the coveted secrets to his success as CEO of Zappos.com. Harvard-educated and former founder of LinkExchange, Hsieh recounts …