Zappos Gives Employees a Personal “Leap” on Leap Day

Tony Hsieh of Zappos

So what did YOU do on Leap Day? Like most of us, you probably went to work and the this once-in-every-four-years day went … [Read more...]

Study: Retailers More to Blame for Holiday Shipping Delays

Holiday Shipping

New York—Consumers bought more than ever online during the holidays but shipping delays proved to be a real Scrooge to many … [Read more...]

As It Expands Its Own Fashion Offerings, Plans to Close

Seattle—Despite its name,, the fashion website Amazon created in 2007, is coming to an end.As of Sept. 27, … [Read more...]

Zappos First-Ever Celebrity Co-Brand: Melissa Rivers for The Cool People

Melissa Rivers for The Cool People

Henderson, NV—Her mother, comedian Joan Rivers’ latest book may be titled I Hate Everyone…Starting with Me, but there’s definitely … [Read more...]

The Retailer with the Best Customer Service? Amazon


New York–Nestling out its own acquisition, rose to the top slot in the seventh annual NRF … [Read more...]

Zappos Gets Zapped by Hackers

Cyber attack graphic

Las Vegas—Zappos customer? Then you’re one of the 24 million people who received an email Sunday to change your password.Due … [Read more...]

Accessories Announces its 2012 Merchants Hall of Fame Inductees

2012 Merchants Hall of Fame

New York—Accessories Magazine is proud to announce the 2nd round of inductees into its annual Merchants Hall of Fame.The … [Read more...]

Poll Names Top 10 Retailers in Customer Service

Holiday featured at Land's End, one of the 10 top retailers cited for having the best customer service.

Washington—As the retail scramble is on to lure in shopper in store and online this holiday season, customer service is likely to … [Read more...]

Footwear Fares Well in Bizrate’s 2011 Online Excellence Awards

Fall selections from UGG, one of Bizrate Insights 2011 Circle of Excellence winners

Los Angeles–One classification where consumers seem to be pleased with their online purchases is footwear.In Bizrate’s 12th … [Read more...]

Ukala Sydney Launches Footwear in USA

Ukala Sydney Boots

Sydney, Australia—From Down Under to around the world: that’s the latest from Australian footwear brand Ukala Sydney, which … [Read more...]

A Challenge for Fall? Nordstrom’s Free Shipping for Online Orders

Nordstrom Free Shipping

Seattle—Well into the back to school season and mindful of approaching holiday season, retailers are already vying for consumers’ … [Read more...]

Get Ready for Fashion’s Night Out!

Fashions Night Out 2011 logo

New York—We hope you’ve got your best accessories picked out, because this year’s Fashion’s Night Out shopping soiree is going to … [Read more...]