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TJX Completes Acquisition of Australian Off-Price Retailer Trade Secret

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Framingham, MA—The TJX Companies investment in expanding oversees just took a turn toward Oz. The off-price retailer said today that it has completed its acquisition of Trade Secret, an off-price retailer that operates 35 stores in Australia, from Gazal Corporation Limited for a purchase price of $80 million Australian (subject …

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Amazon, Nordstrom Lead Customer Satisfaction Index

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Ann Arbor, MI—The American Customer Satisfaction Index’s 2014 report ranks Amazon the top e-commerce retailer and Nordstrom the top department store retailer. The report also shows that overall customer satisfaction is dropping for brick-and-mortar retailers and rising for web retailers. “Although there are several signs that the economy might finally …