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Holiday: Retailers Preparing for Online Surge, Re-Focused Shipping Dates

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Washington—Hoping to avoid a debacle like last year, when last minute online shoppers paid for next day deliveries that didn’t happen, retailers are evaluating delivery services this year. According to Shop.org’s eHoliday survey conducted by Prosper Insights & Analytics, nearly eight in 10 (78.8%) retailers surveyed will set their standard …

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Retailers’ Top Online Tactics: Email, Display Ads, Searches

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Los Angeles—Despite the arsenal of digital marketing tactics now at every retailer’s fingertips, one customer acquisition tactic still stands above the rest: paid search programs. According to the 2014 Shop.org/Forrester Research Inc. State of Retailing Online study, which surveyed 81 retailers in May and June, search engine marketing is lauded …

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Study: Retailers Say Mobile Is No. 1 Digital Priority

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Washington—Faced with a growing army of shoppers connected via their mobile devices, retailers overwhelmingly agree mobile must be the No. 1 priority for their digital business this year. According to the 2014 Shop.org/Forrester Research Inc. State of Retailing Online survey, which surveyed 70 retailers in October and November 2013, more …

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NRF Survey: Congressional Gridlock to Stymie Holiday Shoppers?

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Washington–It appears that the proposed bipartisan settlement the U.S. Congress is considering today to avoid default will be welcome relief to the nation’s retailers—not to mention U.S. citizens, stock markets, and other nations of the world. In its annual holiday consumer spending survey conducted by Prosper Insights & Analytics, the …

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The 2013 List of Most Admired Online Retailers, Consumers’ Favorites

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Washington–These days there seem to be more e-commerce sites than there are stars in the heavens. But which online retailers are the best and the brightest in the Internet universe? Polling the National Retail Federation (NRF) and Shop.org members, Stores Media asked survey participants to name “the e-commerce retailer they …

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Study: 87% of Online Retailers Have Beefed Up Mobile Capabilities

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Huntington Beach, CA—Online shoppers can expect even more emails from online retailers, all aiming to keep up with the growing phenomenon of mobile shopping. And as e-tailers strive to increase their market share, they are investing heavily in tried-and-true favorites: email and paid search. According to Shop.org/Forrester Research’s new study, …

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NRF: Economic Uncertainty Taints Holiday ’12 Retail Sales

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New York–While they may not have hit the heights that the National Retail Federation (NRF) originally wanted, 2012 holiday sales wound up solid despite economic uncertainty and the concerns around the so-called fiscal cliff. The NRF, the world’s largest retail association, reported Tuesday that total holiday spending (November/December) increased 3.0% …