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The Retailer with the Best Customer Service? Amazon

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New York–Nestling out its own acquisition Zappos.com, Amazon.com rose to the top slot in the seventh annual NRF … [Read more...]

Poll Names Top 10 Retailers in Customer Service

Holiday featured at Land's End, one of the 10 top retailers cited for having the best customer service.

Washington—As the retail scramble is on to lure in shopper in store and online this holiday season, customer service is likely to … [Read more...]

Customer Service Report the Top 10 Retailers

LL Bean

Washington—With million of Americans flood stores and websites in search of holiday deals, the NRF Foundation, the research and … [Read more...]