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A Challenge for Fall? Nordstrom’s Free Shipping for Online Orders

In eCommerce, Industry News, What's New by Accessories StaffLeave a Comment

Seattle—Well into the back to school season and mindful of approaching holiday season, retailers are already vying for consumers’ attention—and dollars. Nordstrom’s announcement this week that it will offer free shipping in the United States on all Nordstrom.com orders may be the first gauntlet thrown down in the battle for …

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Consumer Satisfaction Report: E-Commerce Winners and Losers

In Industry News, Reports, What's New by Accessories StaffLeave a Comment

 Ann Arbor, MI—Although e-commerce sales during the holiday season hit record highs, consumer satisfaction with the top 40 online retailers overall has fallen since last year. In its sixth annual Foresee Results E-Retail Satisfaction Index, Foresee results announced today found consumer satisfaction slipped 1% to 78 on the study’s 100-point …