Larry Freed


Best Customer Satisfaction? Once Again Amazon Tops the List

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Ann Arbor, MI—Amazon has become the 800-pound gorilla in the retail world. And as the latest results from ForeSee, the customer … [Read more...]

Forecast 2010 & Beyond: Indicators of New Directions

Marshal Cohen, NPD Group: "Open-sell or caseline retail environments have to give way to means for consumers to touch, feel and try on merchandise."

Market analysts predict a very different retail landscape 2010 is looking up to be a pivotal year, one that many retail analyst … [Read more...]