ForeSee


Holiday Online Report: Shopper Loyalty Wanes

L.L.Bean (along with Amazon) set the bar for customer experience excellence.

Ann Arbor, MI—The big chill that hit all states today (except Hawaii) is sure to help online sales as consumers stay warm … [Read more...]

Best Customer Satisfaction? Once Again Amazon Tops the List

amazonth

Ann Arbor, MI—Amazon has become the 800-pound gorilla in the retail world. And as the latest results from ForeSee, the customer … [Read more...]