E-Tailing Group Names Top Customer Service Merchants

E-Tailing Group logo

Chicago—There’s no mystery about it: certain online stores excel in service and have been recognized in the e-tailing group’s 13th … [Read more...]

Sungless Hut Releases New Artist Series with Ray Ban


New York—We all know that artists see the world differently; now consumers can see things through their eyes (or at least one … [Read more...]

Burberry Q3 Sales Jump 27%, Raises Full Year Forecast


London--Burberry Group has posted a 27% increase in third quarter sales, and predicted today its full-year profit would be ahead … [Read more...]

Richemont Q3 Sales Up 23%


Geneva—Although Richemont reported today a 23% increase in its third quarter sales, the company cautioned that its fourth quarter … [Read more...]

Fake Louis Vuitton Pedicab Takes Counterfeiting to the Streets


San Diego—Things that make you go hmmm: a pedicab in San Diego upholstered with Louis Vuitton knockoff print.Forget LV … [Read more...]

Anchor Blue Holds Going out of Business Sale

Anchor Blue

Corona, CA--Anchor Blue is holding a going out of business sale  amid reports it has filed for bankruptcy once more.Citing … [Read more...]

Target Sets Sights on Canada with $1.8 Billion Zellers Buyout

Target Logo

Minneapolis--Target Corporation is making its first foray outside the United States after agreeing a $1.83 billion deal to take … [Read more...]

Retail Mobile Apps the Four “Must Haves”

iPhone Apps

New York—It’s difficult enough to figure out how successful conversion rates are for traditional retail marketing and advertising, … [Read more...]

Commerce Dept: December Sales Set all time High

December 2010 sales hit $308.9 billion, an all-time high.

Washington—While December sales rose less than had been forecast, the 0.6% rise was the sixth consecutive month of growth, and … [Read more...]

2009 Women’s Accessories Census Report

2009 Census Report

The 2009 Annual Census Report is even more comprehensive this year thanks to a partnership between Accessories magazine and The … [Read more...]

Learning the 8 C’s of Customer Service

The McMillanDoolittle 8 Cs Model: clarity, convenience, choice, communications, cast, control, consistency, connection

New York—Although there may not be a simple “A,B,C” formula to being a successful retailer, there are some eight consumer touch … [Read more...]

Lululemon’s Latest Position: Q4 Guidance Raised


Vancouver—U.S. Treasury Secretary Tim Geithner obviously knows a good retail stock when he sees it. Bloomberg Businessweek … [Read more...]