Macy’s CMO Named as Macy’s Inc. President

Jeffrey Gennette, Macy's Inc.'s new president

Jeffrey Gennette, Macy’s Inc.’s new president

Cincinnati—Jeffrey Gennette, who has served as Macy’s chief merchandising officer for the last five year, was elected president of Macy’s Inc., effective immediately. Gennette will report to Terry Lundgren, chairman/ceo, and will continue to be based in New York City.

To Oversee Private Brands

“Jeff Gennette is an outstanding merchant who has proven to be an insightful strategist and strong leader in our company,” Lundgren said. “As our president, with the additional responsibility for Macy’s private brands, Gennette will have a total view of Macy’s merchandise assortment and marketing strategy—both in stores and online—consistent with our omnichannel vision. Our exclusive private brands, which have provided a powerful competitive advantage for Macy’s, will continue to play a vitally important role in delivering fashion, quality and value to our customers.”

In this new role, Gennette will retain day-to-day responsibility for Macy’s merchandising functions, as well as oversight of marketing and In addition, he assumes oversight responsibility for Macy’s Private Brands organization as well.

Gennette, 52, has been Macy’s chief merchandising officer since 2009. He served as chairman/ceo of Macy’s West for the previous year, and was chairman/ceo of Macy’s Northwest in Seattle from December 2005 to February 2008. Before that, Gennette was executive vice president and director of stores for Macy’s Central in Atlanta and SVP/general merchandise manager at Macy’s West. Gennette joined Macy’s West in 1983 as an executive trainee and held various merchant and store management positions in that division.

During his career, Gennette also has served as a store manager for FAO Schwarz and director of stores for Broadway Stores. A native of San Diego, Gennette is a graduate of Stanford University with a degree in English. He lives in New York City.




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  • James Staley

    anyone and everyone that has a charge account with Macy’s, be so careful because this man has given authorization for the corporation to do outsourcing for a few years now and do not hire any Americans in the USA.. on my auto pay with Macy’s, The Philippines Customer Service workers took out 4 time the payment for February and when I call to talk to them, they feel that it was just fine to take out too much money from my Chase bank Account from their auto pay, so if they are doing this to me, I am sure they are doing this to YOU so be so careful with the Customer Philippines Scam, it is now out of control and they are getting away with it. if you do not believe me just call 513-573-8739 or 1-866-5932543 and no one from the US will answer the phone. When I call the store near my home they even answer the telephone for the store in Troy Michigan in the Philippines. Remember if they are over charging my Bank account from the auto payment, they could be doing it with Yours, I did hear that they did change banks and they are having Major Problems so good Luck, the could of had the wonderful Customer Service Scam in the Philippines hack into your Macy’s account.

    • James Staley

      Just remember if this could happen to me it could happen to you and no one cares at Macy’s. They are doing the outsourcing Scam to take your money and they are just getting away with it.

      • James Staley

        Please read

    • James Staley

      It seems no one is interested??

      • James Staley

        Why does Real Americans do not care about the Outsourcing to the Philippines??

    • James Staley

      You could be next

  • James Staley

    The Macy’s stores will not help me and answer their phones, just the rude workers in the Philippines and they just keep want more money and I have been over over charged and they do not know where the money went?