Cincinnati, OH—Macy’s, Inc. today announced it will build a major new direct-to-consumer fulfillment center near Owasso in Tulsa County, Oklahoma, to support continued sales growth driven by Macy’s omnichannel strategy.
Construction of the 1.3 million-square-foot, $170 million facility is expected to begin in spring 2014, with operations starting in April 2015 and the first orders shipping in summer 2015. When fully operational, the Tulsa fulfillment center is expected to employ approximately 1,500 full-and part-time associates year-round. In addition, another 1,000 or more temporary seasonal associates are expected to be hired each year to handle a significantly higher level of online orders from customers during the holiday shopping season. Between 350 and 500 construction jobs are expected as the facility is built.
“The rapid growth of Macy’s direct-to-customer shipments, rooted in our omnichannel approach to business, requires us to continue to strategically add fulfillment capacity so our customers can receive their orders quickly and efficiently. Customers today are shopping whenever, however and wherever they prefer—via stores, desktops and mobile devices—and we continue to invest to meet the customer demand,” said Terry J. Lundgren, chairman/president/ceo. “We have rolled out fulfillment capability to 500 Macy’s stores nationwide, as well as built three major fulfillment centers over the past seven years. Our new Tulsa County facility will represent another significant expansion of our shipping capacity, particularly to customers in central and southern regions of the United States.
Direct-to-customer orders originating from macys.com, the Macy’s app and Macy’s stores currently are handled by Macy’s, Inc. fulfillment centers located in Goodyear, AZ; Portland, TN; and Martinsburg, WV, as well as by fulfillment functions at 500 Macy’s stores. Direct-to-customer orders originating from bloomingdales.com, Bloomingdale’s app and Bloomingdale’s stores are handled primarily by a fulfillment center in Cheshire, CT, as well as all 37 Bloomingdale’s stores.
“A Macy’s fulfillment center in the Tulsa area will be an economic boon for the entire region. It’s an honor for the Cherokee Nation to be a major partner in this project through a half a million dollars in financial incentives and employee recruitment,” said Principal Chief John Baker. “The ripple effect of this economic growth will be felt across northeast Oklahoma, and well into the 14 counties of the Cherokee Nation. The Cherokee Nation already employs 9,000 people in this region, and indirectly supports another 5,000 jobs. This is yet another way we are helping to expand our economic footprint in northeast Oklahoma, which helps Cherokees citizens and all citizens of Oklahoma. We are proud to have been an important partner in bringing this project to Oklahoma.”